At Nightify™, we want you to have a great experience.
Damaged or Defective Items
If your item arrives damaged, defective, or not working, please contact us within 30 days of delivery.
To help us resolve the issue quickly, please include:
- Your order number
- A photo or video showing the issue
Once reviewed, we will offer a replacement or appropriate solution.
Non-Returnable Items
Due to the nature of our products and logistics, we do not accept returns for:
- Change of mind
- Incorrect orders placed by the customer
Refunds
Refunds are only issued in cases where:
- The item is confirmed damaged or defective
- A replacement is not possible
Refunds are processed back to the original payment method.
Contact
For return or refund inquiries, please contact:
sophia.hughes.official@gmail.com